Valley of the Sun Section 0704<= /u>=

· Baldrige

· ISO

· Six Sigma

· Statistics

· Design of Experiments

· Government Quality

· Supply Chain Management

· Teams<= /p>

· Quality Function Deployment

· Measurement And Metrology

· Auditing

· Reliability

· Customer Satisfaction

· Testing

· Quality Gurus

· Standards

HISTORY OF QUALITY (Back= to Top)

http:= //www.wtec.org/loyola/ep/c6s1.htm
Taken from chapter six of Electronic Manufacturing and Packaging in Japan (= Baltimore: Loyola College, 1995) this site offers a well-documented history of Japan&#= 8217;s quality movement and the country’s effect on the creation of the ISO = 9000 standards.

BALDRIGE (Back to Top)

http://www.bal= drige.nist.gov/
The Baldrige National Quality Program's (BNQP) official website is full of = resources. Visitors can find the Baldrige criteria (in PDF format), award application = forms, frequently asked questions, a calendar of deadlines and training opportunit= ies, contact information and BNQP history. The site also includes profiles of Ba= ldrige award recipients dating back to 1988, when the first award was given.

http://www.bald= rigeplus.com/
This impressive site from New Zealand presents a library of case studies an= d best practice examples pertaining to performance excellence. Included are descri= ptions of the Malcolm Baldrige National Quality Award criteria, worksheets for eac= h of the 19 areas addressed in the Baldrige system, and explanations of how to a= pply or do a self-assessment.

http://www.dhutton.c= om/
The focus of this site is the Baldrige assessment process as a method of dr= iving organizational change and improvement. Included are free articles on qualit= y management and an online diagnostic. Other information builds on David Hutton’s = book, From Baldrige to the Bottom Line, published by ASQ’s Quality Press.

ISO (Back to Top)

http://www.i= so.org/iso/home.htm
This site represents the International Organization for Standardization, kn= own as ISO, and provides information on ISO 9000, ISO 14000 and more than 13,000 i= nternational standards for business, government and society. Press releases, news, event= s, speeches and presentations are all available on the site to keep users current.

http:/= /www.iso.org/iso/theisocafe.htm
P An Overview of = The ISO system in user-friendly language which will teach you the essent= ials of ISO and what it does
P Examples from many areas of life a= nd work showing how ISO standards provide technical, economic and social benef= its:

http://www.iso= registered.com/
The Victoria Group, a certification firm, set up this site, part of which i= s public and part private. The public side includes articles on current Internationa= l Standards Organization initiatives, a search engine for registrars, a job search and = information, and answers to frequently asked questions about ISO standards.

http://www.praxiom.c= om/
This site, called “ISO Standards Translated Into Plain English,”= ; delivers exactly what it promises through a comprehensive, yet easy-to-understand, d= efinition list and a simple theoretical overview of the various ISO series.

· ISO 28000 2007 Supply Chain Security Managem= ent Library

· ISO IEC 27001 2005 Information Security Management Library

· ISO IEC 27002 (17799) Information Security Management Library

· OHSAS 18001 2007 Occupational Health and Saf= ety Library

· ISO 22000 2005 Global Food Safety Management Library

· AS9100:2009 Aerospace Quality Management Lib= rary

· ISO 9001 2008 Quality Management Library

· ISO 13485 2003 Medical Device Quality Librar= y

· ISO 14001 2004 Environmental Management Libr= ary

· ISO IEC 90003 2004 Software Quality Manageme= nt Library

http://www.pji.com/ =
Perry Johnson Inc. is a consulting and training organization specializing i= n ISO 9000. While its website promotes its paid services, it also includes helpfu= l free information. Visit the free info link to order= free videos and booklets on various standards. Visit the standards link to = view summaries of several quality methods, including ISO 9000, Six Sigma, Hazard Analysis = and Critical Control Points, and Current Good Manufacturing Practices.

http://standardsgroup.asq.org/about/overview.html
The U.S. Standards Group on Quality, Environment, Dependability, Statistics= and Social Responsibility (QEDSS) consists of the members and leadership of organizations concerned with the development and effective use of generic a= nd sector-specific standards on quality control, assurance and management; environmental management systems and auditing, dependability and the application of statistical methods.

SIX SIGMA (Back to Top)

h= ttp://www.6sigma.us/six-sigma-library.php
This page provides links to some good introductory Six Sigma papers and pro= ject examples as well as a glossary of common terms that a Six Sigma beginner ma= y find useful. There are also links and book recommendations. Click on Six Sigma A= rticles. Also see:

= · = Six Sigma Articles on Buzzle - Articles Alley

= · = Six Sigma Articles on Ez= ine

http://www.ada= mssixsigma.com/
Adams Six Sigma uses a process it calls Six Sigma Plus, which, according to= its website, is "a planned use of strategy, total quality management and l= eadership development." While Adams Six Sigma is a consulting practice, its site= offers several free resources, including discussion forums, a chat room, a free e-= mail newsletter and a newsletter archive. An especially useful offering is its S= ix Sigma Plus Introductory module.

http://www.isssp.com/<= /a>
The International Society of Six Sigma Professionals (ISSSP) offers trainin= g on Six Sigma certification as well as courses and conferences on topics such a= s managing a process portfolio, applying failure mode and effects analysis to healthca= re and leading change in your organization. All training is organized by Six Sigma= professionals. Some events meet in person around the United States and some meet online. T= he website offers information and online registration on all these events, which are o= pen to members and nonmembers.

http://w= ww.sixsigmatraining.org/101
This Pyzdek Institute page lists "101 things a Six Sigma Black Belt sh= ould know." The author provides permission for reproduction so Six Sigma Bl= ack Belts, aspiring Black Belts or anyone interested in Six Sigma can share it with fe= llow quality professionals.

www.isixsigma.com
This easily navigated site offers several free features, including a quality dictionary, Six Sigma discussion forum, sigma calculator, events calendar, newsletter, frequently asked Six Sigma questions and a jobs search that all= ows users to post résumés. Visitors can view the page through the main channel or through healthcare, financial service, software or European channels. Some of the most useful free information is found by clicking Methodologies, which links to material on balanced scorecards, document control, lean, project selection and more.

STATISTICS (Back to Top)

http://www.amstat.org= /
The American Statistical Association (ASA) promotes statistical practice, e= ducation and research, publishes statistical journals and offers this website for st= atisticians everywhere. Visitors can find, among other things, links, articles, ASA cal= endars and a PowerPoint presentation on careers in statistics. ASA members have ac= cess to additional online articles, a monthly newsletter and discounts on meetin= gs, courses and publications.

http://www.itl.nist.gov/div898/handbook/index.html
The National Institute of Standards and Technology offers a free Engineerin= g Statistics Handbook. The eight-chapter online handbook is intended to "help scien= tists and engineers incorporate statistical methods in their work as efficiently = as possible." It includes a search function and opportunity for feedback. See the Detailed Table of Contents for an in-depth outline.

http://ww= w.statease.com/index.html
This commercial site features a group of articles on the use of statistical= design of experiments techniques that may be useful to engineers, quality professi= onals, researchers, scientists and other experimenters.

http://www= .statsoft.com/textbook/
The StatSoft textbook serves as a community service to those interested in = enhancing their general knowledge of statistics or those needing a fast, easy-to-use = resource. The virtual textbook includes illustrations and offers quick, easy and free= unlimited access to training in the understanding and application of statistics. The = material is developed at the StatSoft R&D department. A search under "quali= ty" on the home page takes you to over 120 documents dealing with the theory of= quality as well as charting and statistical issues. YOU ARE HERE

DESIGN OF EXPERIMENTS (Back= to Top)

Hadamard M= atrices (www.research.att.com/~njas/hadamard/index.html)
For the mathematically adventurous, the library of Hadamard matrices at N.J= .A. Sloane’s site is a great resource when considering this Plackett-Burnman feature.

Math Options Inc. (www.mathoptions.com)
The Math Options home page caught my attention for three reasons: First the= re is a “Don’t like math?” feature--uncommon for a company deal= ing with DOE. Second, Math Option offers a free experiment--send them data and they = will run an experiment for you. Finally, it uses two of my favorite words: free = download.

MathSoft in Education (www.mathsoft.com/education)
If you are involved in either secondary or post-secondary statistics educat= ion, this site might be of interest to you as it offers a specific program and a= series of products for educators. Use this site to download a free read-only versi= on of Mathcad 8 Explorer, browse mathematical documents and access a Web forum fo= r Mathcad users.

Nonexperimenter Tries Design of Experiments Software (www.statease.com/PCI1198.html)
In his review of a StatEase product, Rich Burnham--an individual with only = a “fragmentary DOE background”--explains what he learned about the method. “I = was in awe of the power of DOE,” Burnham writes. “It’s an amazin= g, systematic approach to experimentation that considers all factors simultaneously. It p= rovides information about interactions among factors and the way a total system wor= ks, not just a few factors.”

Pick a Design, Any Design (www.qualityamerica.com/k= nowledgecente/articles/pickadesign.htm)
Authors C.J. Keller and Richard Scranton write that most people have heard = of DOE, but find “the insides of [their] eyelids more pleasant to look at tha= n the books devoted to the topic.” The authors describe and compare differe= nt DOE designs and the impact these designs have on the number of runs and factor = ranges.

Process and Product Improvement with DOE
(http://www.qualityi2.com/doe.htm)
The home page of Qi2, a consulting and training firm, offers a course on DO= E with an emphasis on Taguchi. In outlining the course, this site briefly describe= s DOE, lists its benefits and highlights Taguchi’s methods.

Teaching Design of Experiments Using a Job Aid and Minit= ab (www.minitab.com/resources/whitepapers/crowder.ht= m)
This is a good example of the kind of articles commercial sites have begun = adding for value added purposes. The article presented by Minitab offers a detaile= d case study on creating a DOE curriculum and teaching a course on the subject.

Twenty Key Elements of a Product Realization Process (www.prosci.com/prp1.htm)
ProSci’s BRP (Business Process Reengineering) Online Learning Center = home page is not specifically a DOE site. It does, however, list 20 key elements= of a sound product realization process, many of which address tools of DOE. The = site also includes a list of the 56 best practices of the product realization pr= ocess including testing skills and design and manufacturing analysis.

GOVERNMENT QUALITY (Back= to Top)

<= span style=3D'color:windowtext'>www.excelgov.org
The Council for Excellence in Government site tells how the organization is= working to improve U.S. government performance. The site features articles, informa= tion about collaboration with private and other public organizations, and other = programs of the council.

<= span style=3D'color:windowtext'>leadership.gc.ca
The site of the Canadian government’s Leadership Network is chock ful= l of valuable information, including competency profiles, articles on leadership= skills development, learning resources and assessment tools. While some informatio= n is in French only, most is available in both French and English.

www.nga.org/center/topic= s/1,1188,D_854,00.html
The National Governors Association's Center for Best Practices site include= s a page with information about the association's project examining state and federa= l efforts to prepare for and deal with the consequences of domestic terrorism. The si= te includes links to a wide array of documents, reports, legislative activities, emerge= ncy management guides and disaster assistance organizations.

www.opm.gov
The website of the United States Office of Personnel Management (OPM) gives= human resource practitioners information on upcoming conferences around the natio= n, government sponsored speeches on human resources and personnel management, and relevan= t publications. The site also contains information on the criteria and processes for the Pr= esident's Quality Award as well as a pdf copy of the President's Management Agenda, o= n which the award is based. A comprehensive site index makes navigation quick and e= asy.

<= span style=3D'color:windowtext'>quality.disa.mil
The U.S. Department of Defense Quality Management Office’s best pract= ices site explains how the department’s best practices process works and p= rovides a database search. An online education and performance support resource cen= ter was under construction at press time. Much of this information would be useful = to all quality practitioners.

www.state.oh.us/quality
www.ocsea.org/quality
The state of Ohio and its largest union, the Ohio Civil Service Employees A= ssociation, have a Quality Services Through Partnership agreement. The two sites descri= be this quality initiative and provide links to information on quality training, fa= cilitator training, team excellence, a quality network, leadership skills and best pr= actices.

SUPPLY CHAIN MANAGEMENT = (Back= to Top)

www.ism.ws
The website for the Institute for Supply Management (ISM) offers services a= nd information for members and nonmembers, focusing on education and research of purchasin= g and supply management. Nonmembers can access online tools and guides, informati= on on accredited purchasing practitioner and certified purchasing manager certifi= cations, and conference and program schedules. Members of ISM have access to an exte= nsive database of articles and resources, and ISM's online career center and mont= hly magazine, Inside Supply Management. Membership dues can be waived for qualified appli= cants.

www.leanscm.net
This site is striving to form a community around the theme of supply chain = and value management. It is structured along seven supply chain management functional= verticals: supply management, Six Sigma, team management, career management, lean mana= gement, software management and customer relationship management. Each functional v= ertical has its own expert to provide information and moderate discussion about his= or her respective subject matter.

www.supplierclick.com
This site offers discussion boards for the supplier community, with questio= ns and answers and new responses posted almost daily. Users can easily respond to = questions and comments on a wide variety of topics, post new topics and search the ex= tensive backlog of postings from the last six months. All participation in discussi= on boards is free.

TEAMS (Back to Top)

www.qci-intl.com/current= ttt.htm
QCI International's monthly electronic newsletter, Timely Tips for Teams, c= an also be accessed on the Internet. Among the marketing information are articles o= n getting teams started, renewing enthusiasm in existing teams, making them more prod= uctive and helping them avoid pitfalls.

www.workteams.unt.edu
If there’s a more comprehensive site on teams and virtual teams out t= here than this one by the University of North Texas in Denton, we’ve yet t= o find it. The site includes research, articles, recommended readings, abstracts, = lists of conferences and training programs, and links.

QUALITY FUNCTION DEPLOYMENT (Back= to Top)

QFD Institute at www.qfdi.org
This institute was founded in 1993 to advance quality function deployment (= QFD) methodology. It features a list of current events, QFD forums and classes, = QFD application case studies, QFD bibliographies, and a QFD search.

www.shef.ac.uk/~ibberson= /qfd.html
The University of Sheffield in England sponsors this site, which gives an o= ver-view of quality function deployment (QFD) aimed mainly at people new to QFD. It = includes a complete introduction to QFD, information on QFD research in the United K= ingdom, other information sources and recommendations for further reading. The most= unique feature is an interactive, animated tutorial on the house of quality matrix= .

MEASUREMENT AND METROLOGY (Back= to Top)

www.allmeasure.com
You'll find useful basic information on the capabilities, manufacturers and= general costs of a broad range of measuring equipment and technology on this site. = There is also a reference section with links; conversion information; and definit= ions relating to measurement, calibration and process control.

www.cmmtalk.com
CMMTalk.com was recently launched to provide an online community for comput= er measuring machine programmers and professionals. In the left-hand menu the site inclu= des a list of the most popular forums. Users can also search for a particular top= ic in all forums by keyword and date.

www.cmsc.org
The Coordinate Measurement Systems Committee (CMSC), an international group= of measurement specialists, offers a variety of measurement and metrology resources on its= Web site. Measurement news, information on conferences, a long list of links an= d CMSC membership application materials are among the features of this site. It al= so includes a link to a free download of Convert 4.10, software that will convert the m= ost popular units of measurement and has the ability to create custom conversions.

<= span style=3D'color:windowtext'>ecalibration.com
As resource for calibration professionals, this site has several directorie= s (providers, training, instrumentation, software, consulting, organizations and supplies= ) along with a calendar, discussion board, career center and news. A section on cal= ibration and the FDA was recently added.

www.geocities.com/Athens/Thebes/5118/metric.htm<= /span>
Having trouble remembering the values of yottagrams, zettameters and femtom= eters? Bookmark this chart of metric prefixes for future reference. The chart offe= rs abbreviations, meanings and examples for each prefix.

www.isa.org
The Instrumentation, Systems and Automation Society uses its site to post n= ews on the design and use of instruments, computers and systems for measurement an= d control. Read full-text articles from InTech, Industrial Computing and Motion Contro= l magazines, and read about industrial products in the reviewer database.

http://www.unc.edu/%7Erowlett/units/www.iswm.com=
The International Society of Weighing and Measurement is a nonprofit societ= y whose members include manufacturers, distributors and suppliers. Visit the societ= y's home page for information on certification and products and services.

metrologyforum.tm.agilen= t.com/index.shtml
Agilent Technologies has created this "Metrology Forum" for those= interested in calibration. The site offers articles on current issues and standards, i= nternational calibration practices and basic key metrology concepts. A "just for fu= n" area takes a lighter look at the world of measuring and calibrating.

www.metrologyworld.com
This site offers a resource center, free downloadable software and full-tex= t articles on manufacturing trends. Its job center is extensive and simple to navigate= . The product center not only contains a buyer's guide but gives users the opport= unity to request quotes directly from suppliers.

www.nist.gov/traceability
The National Institute of Standards and Technology (NIST) created this site= on measurement traceability (whether the result of a measurement can be related to accepte= d international or national standards through an unbroken chain of comparisons). It include= s NIST's traceability policy, a glossary, answers to frequently asked questions, exa= mples of NIST measurement programs and a traceability checklist for users of cali= bration services.

physics.nist.gov/cuu/ind= ex.html
The National Institute of Standards and Technology's units and uncertainty = site has contents on the values of constants and related information, in-depth i= nformation on the international system of units and guidelines for the expression of u= ncertainty in measurement.

www.unc.edu/~rowlett/units/
This dictionary of measurement units is a must-bookmark for any metrology s= tudent. It includes units from the International System of Units, the metric system= , the English traditional systems, and nonmetric and scientific elements. Created= by a professor at the University of North Carolina at Chapel Hill, the site is e= xtremely thorough and easy to use.

AUDITING (Back to Top)

www.internal-auditor.com
The Ruth Ellen Carey Communications Manufacturing and Industrial Resource C= enter site for internal auditors has both free and subscription areas. The free p= ages include helpful tips, information on certification, an ISO 9000:2000 update= and a monthly article.

www.itinerant-auditors.com
Do you need to hire an auditor? This Web site, operated by MEON Consulting = Group of the United Kingdom, wants to provide you with one. Auditors and auditor = groups available for hire through this site specialize in ISO 9000 auditing, docum= entation review, vendor auditing and process auditing. Even if you're not interested= in hiring one of the group's auditors, the site provides basic information on the nee= d for auditing.

www.theiia.org
The Institute of Internal Auditors (IIA) publishes timely articles and info= rmation on its comprehensive Web site. Headlines are found on the home page, though= visitors can also go to the online IIA magazine (Internal Auditor), certification an= d training sections, and links to more Web sites on auditing.

RELIABILITY (Back to Top)=

www.barringer1.com/wa.htm
Barringer & Associates has made Wallodi Weibull's reliability papers on= available for download. Many of the papers are from Robert Abernathy's book, The New = Weibull Handbook. Another list names missing articles the site would like to add if= copies can be located.

www.reliability.com
Reliability Center Inc. has a Web site with features such as forums on vari= ous topics, a newsletter and articles, links to other organizations, a definitions page= and a search service.

www.reliabilityweb.com
This consumer review site for the reliability industry includes news, artic= les, reviews, question and answer pages on many topics, and what is called the R= eliability Hall of Fame.

www.rmspartnership.com
The Reliability, Maintainability and Supportability Partnership (RMSP) is a= n organization that fosters networking among organizations and people interested in reliab= ility engineering. Its homepage features free articles, reliability links, the RM= SP quarterly newsletter, events listings and job opportunity listings.

www.smrp.org
The Society for Maintenance and Reliability Professionals (SMRP) is devoted= to promoting maintenance and reliability education for people, production and quality pr= ocesses. On its Web site visit the library for abstracts and articles from recent co= nferences or the popular Discussion Network for threads on topics such as maintenance= training, motor management software and best practices.

www.sre.org
The Society of Reliability Engineers (SRE) provides visitors information re= garding officers, chapters and directors. In addition, users can read the full text= of the organization newsletter, Lambda Notes.

www.weibull.com
Supported by Reliasoft, this site is a premier source of information, discu= ssion and tools for reliability engineering. From the home page, click on "R= eliability Growth Analysis Online Reference" for principles and theory, "Rel= iability Glossary" for a complete list of terms or "Reliability Hotwire&qu= ot; to read the latest e-zine on improving reliability practices.

CUSTOMER SATISFACTION (Back= to Top)

www.theacsi.org
The American Customer Satisfaction Index (ACSI) tracks trends in= customer satisfaction and provides benchmarking insights into the consumer economy f= or companies, industry trade associations and government agencies. ACSI rates industries = such as manufacturing, transportation, retail and finance on scales of 0-100 bas= ed on telephone interviews with consumers. The results of these quarterly studies= can be found on this website, organized by industry and specific companies. Man= agement can visit the site to find the ACSI model, a tool designed from this resear= ch to help businesses gain competitive advantage.

www.csmassociation.org
The Customer Satisfaction Measurement Association site tells about an assoc= iation of companies that conducts benchmarking studies to identify practices that = improve customer satisfaction and overall operations. The site lists more than 70 m= embers, including Fortune 500 companies, educational institutions and government ag= encies.

www.planetfeedback.com
Have a compliment or complaint about a product or service? Want to read wha= t other people think? This website allows consumers to leave feedback on good and b= ad experiences with companies in a variety of industries. Free of charge, users may enter = comments or read other users' comments and rankings of individual companies. Free re= gistration allows you to manage your letters and participate in rankings and, accordin= g to the website, increases your chances of receiving responses from companies.<= /p>

TESTING (Back to Top)

ACIL home page at www.acil.org<= br> The ACIL is a national trade association representing independent scientifi= c and engineering laboratory, testing, and research firms. Its Web site offers in= formation about the organization, the latest industry news, and links to related site= s as well as laboratory benchmarking information.

www.ndt-ed.org
Created by nondestructive testing (NDT) professionals and educators, the ND= T Resource Center has a wide range of basic and advanced resources. Among them are int= roduction to NDT PowerPoint presentations, NDT formulas, interactive calculators, mat= h refreshers, employment opportunities, teaching resources and scholarship information fo= r college and high school students. The site is easy to navigate and includes a searc= h engine.

<= span style=3D'color:windowtext'>www.testmart.com
A search by various parameters, online directories and shopping, product da= ta archive, manufacturing and service provider directory and articles are included in T= estmart’s comprehensive site.

= www.ticqa.eotc.be
TICQA Information Service provides European companies in 19 countries and a= ll economic sectors with information on providers of calibration, testing, inspection, = and product and service certifications services. The services include a comprehensive s= earch and query mechanism, unlimited access at no charge and a help desk.

QUALITY GURUS (Back= to Top)

www.barringer1.com/drbob= -bio.htm
A complete biography of quality guru Robert B. Abernathy is now online. Bes= t known for his expertise in jet engine performance, Abernathy is also the author o= f The New Weibull Handbook. Not only are Abernathy's achievements and awards docu= mented, visitors will also find a thorough bibliography of his publications and pap= ers.

Deming Electronic Network at deming.eng.clemson.edu:80/pub/den/
For those interested in the implications of W. Edwards Deming’s ideas= , the Deming Electronic Network has been established to assist the W. Edwards Dem= ing Institute in meeting its mission of fostering understanding of the Deming system of p= rofound knowledge to advance commerce, prosperity, and peace.

The Quality Gurus: What Can They Do For Your Company?
dtiinfo1.dti.gov.uk/mbp/= bpgt/m9ja00001/m9ja000011.html
Author Tony Bendell developed this Internet document to identify how the ph= ilosophies of quality experts affect United Kingdom manufacturing and service organiza= tions. Bendell offers biographies of everyone from Shigeo Shingo to Tom Peters and= Claus Moller.

Dr. Juran Biography
www.juran.com/drjuran/bio_jmj.html
The Juran Institute offers a detailed account of Joseph Juran’s life = and philosophies. This well organized site begins with Juran’s childhood and takes user= s through the guru’s contributions and most recent endeavors.

www.murtongroup.com/qgurus.htm
Leaders such as Philip Crosby, Genichi Taguchi and Armand Feigenbaum are fe= atured on this site from the Murton Group. A short biography of each is followed b= y explanations of his theories.

S= TANDARDS (Back to Top)

www.ams.usda.gov/standar= ds/stanfrfv.htm
Ever wonder what the standards are for the grades of globe artichokes in th= e United States? Have a walnut that needs classifying? This site, run by the Agricul= tural Marketing Service of the U.S. Department of Agriculture (USDA), provides co= mplete PDF versions of USDA fruit and vegetable quality standards. More than 100 s= tandards cover fresh market fruits and vegetables, fruits and vegetables for process= ing, and nuts and specialty crops.

www.ansi.org
The American National Standards Institute (ANSI) site provides access to in= formation on the ANSI Federation and the latest national and international standards = related activities. It includes events, membership, databases and an online referen= ce library.

www.fs9000.com
FS 9000 is a quality standard for financial service and public accounting f= irms. It is based on ISO 9000 and is still in development stages. Advocates of FS= 9000 say the financial services industry is "greatly in need of standardiza= tion." To spread awareness, they have launched this extensive website, which inclu= des several PDF files on benefits and other details of the standard, an online discussi= on forum, a visitor survey, employment opportunity listings, a calendar and financial= quality links. An FS 9000 membership association is also in the planning stages.

www.niso.org/index.html
The National Information Standards Organization (NISO) develops standards f= or libraries, bibliographic and information services, and publishers. So far, NISO has pu= blished 34 standards, all of which can be downloaded in full from this site. The si= te also includes drafts of standards in development by NISO, a calendar of events, = links to other standards organizations and information on NISO membership.

www.powerstandards.com/t= utor.htm
This page, part of the Power Standards Laboratory website, provides extensi= ve information on Institute of Electrical and Electronics Engineers (IEEE) electric power = standards. Most of the information is in the form of detailed minutes from IEEE meetin= gs. An especially useful resource is the power quality terminology glossary. This = 38-page PDF document, which is a little hard to find on the site, can be accessed d= irectly at grouper.ieee.org/groups/scc22/P1433-D5A.pdf.

www.qaaudits.com
Concise information on recent standard changes, including those relating to= AS9000/AS9100, ISO 9000:2000 and TL 9000, is offered on this commercial site. There are se= veral links to standards related quality sites.

www.rabnet.com
The Registrar Accreditation Board's (RAB) homepage offers searchable databa= ses of auditors, training courses and accredited registrars. Users can download fr= ee criteria and application packages for several certifications, including RAB environm= ental auditor, quality management systems (QMS) auditor and QMS internal auditor = and International Auditor and Training Certification Association QMS auditor. Other features = include the latest news from RAB and the conformity assessment community, sections = devoted to quality and environmental management systems programs and a website feed= back form.

U.S. Standards Group on QEDS news page at standardsgroup.asq.org.
This new site contains up-to-date information on standards development and = other related areas from the quality, environmental, dependability, and statistic= s group.

www.tl-9000.org
TL-9000, a standard for quality in the telecommunications industry, was cre= ated by ASQ's Quality Excellence for Suppliers of Telecommunications (QuEST) For= um. This website is dedicated to all things TL-9000, providing an overview of the st= andard, registration materials and training course information. The location is par= t of QuEST Forum's site, which includes membership information, a newsletter and= an online bookstore.

www.tqm.com/cgi-bin/ubb/Ultimate.cgi?action=3Din= tro
This site features active discussion forums of the Quality, Engineering &am= p; Manufacturing Association. Topics include the ISO 9000 family and the new AS9100 aerospac= e derivative requirements.

www.worldpreferred.com
In addition to containing a complete international list of accredited regis= trars, this site has articles, white papers and other information about ISO 9000 s= tandards. There are also links to organizations, accreditation bodies, Baldrige Award= sites and general quality resources, plus there is a page devoted to the Internat= ional Electrotechnical Commission.

Last updated = 4-Apr-10

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